Voice over IP (VoIP)

Voice Over IP (VoIP)

Unlike traditional phone systems, VoIP utilizes your existing internet connection, eliminating the need for separate telephony wiring. This means substantial cost savings on both installation and ongoing service charges. Plus, with VoIP, the cost of long-distance or international calls can be drastically reduced, leading to substantial savings on your phone bills.


With us handling your VoIP services, you don't have to worry about the technical side of things. We provide end-to-end service, from initial setup and network configuration to ongoing maintenance and support. This frees you to focus on what you do best - running your business.

VoIP offers advanced features like voicemail-to-email, auto attendant, call forwarding, conference calling, and integration with your CRM or other business software, enhancing your team's productivity and efficiency.


Perhaps one of the biggest advantages of VoIP is its support for mobility. Your team members can make and receive calls from anywhere using their mobile devices or laptops, providing seamless communication for remote workers or teams spread across multiple locations.


In essence, with our VoIP services, you get a modern, flexible, cost-effective communication solution, backed by reliable and responsive support. It's a smart move for any small business looking to stay competitive and enhance collaboration. Let us help you make the switch to VoIP, and experience the difference it makes

Services

 Assessment

We first understand your current infrastructure and business needs. We'll identify the call volumes, required features like call forwarding, conference calling, voicemail, etc., and determine whether the existing internet service can handle VoIP traffic.

 Vendor

Selection

Depending on your requirements, we can help select the best VoIP service provider or set up a proprietary VoIP system. Factors that may influence this decision include price, service reliability, customer service, and additional features.

  Hardware and Software Setup

We help in setting up VoIP phones, either physical IP phones or software-based phones on computers or mobile devices. Depending on your business needs, we might also install PBX (Private Branch Exchange) hardware for internal phone routing.

Network

Configuration

VoIP services require stable internet connections. We can ensure your network is optimized for VoIP traffic, which may include configuring Quality of Service (QoS) settings on routers to prioritize VoIP traffic and prevent any call quality issues due to bandwidth constraints.

 Device

 Integration

We can integrate the VoIP system with other business systems like CRM, email, or calendaring applications, to provide features like click-to-call or automatic call logging.

Training

and Support

We can train the business staff on how to use the new VoIP system effectively. we can also provide ongoing technical support, troubleshooting, and system updates as needed.

Managed

Services

We can monitor and manage the VoIP services, ensuring the system is always up-to-date and performing optimally. This includes handling any maintenance, updates, or patches that the system may need over time.

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